Social Media Intervention in Public Crisis: A Case Study of Neocoronal Pneumonia

Authors

  • Cheng Zhang

Keywords:

Public Crisis; Social Media; Traditional Media; Epidemic Situation of Neocoronal Pneumonia.

Abstract

This paper studies the positive and negative effects of social media in public crisis. Through the research, it is found that under the crisis situation, some traditional media are absent and unbalanced. Faced with such a situation, the involvement of social media can play a positive role in unblocking information channels, mobilizing public participation, forming social synergy and building public platforms, but at the same time, it may also magnify the crisis risk by interfering with public opinion guidance, causing rumors crisis, misleading political decisions and suspected privacy violations. Using social media science to deal with emergencies requires the joint efforts of media, government, platform and users to amplify positive effects and avoid negative effects.

References

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Kate Starbird, Dharma Dailey, Ann Hayward Walker, Thomas M. Leschine,Robert Pavia,Ann Bostrom. Social Media, Public Participation, and the 2010 BP Deepwater Horizon Oil Spill[J]. Human and Ecological Risk Assessment: An International Journal,2015,21(3).

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Published

2022-11-21

How to Cite

Zhang, C. (2022). Social Media Intervention in Public Crisis: A Case Study of Neocoronal Pneumonia. Frontiers in Humanities and Social Sciences, 2(11), 13–18. Retrieved from http://bcpublication.org/index.php/FHSS/article/view/2762

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Section

Articles