CHEN, Bailin. Influences of Emotion and Negative Online Word-Of-Mouth (WoM) on Nissan Motor Co., Ltd. BCP Business & Management, [S. l.], v. 31, p. 277–281, 2022. DOI: 10.54691/bcpbm.v31i.2593. Disponível em: https://bcpublication.org/index.php/BM/article/view/2593. Acesso em: 28 may. 2026.