BAO, Lingyan; ZHOU, Wenjing; ZHANG, Wanyi. Analysis of new energy user satisfaction and research on prospective customer mining in Jiangsu province——based on IPA model and potential customer value model. BCP Business & Management, [S. l.], v. 37, p. 476–484, 2023. DOI: 10.54691/bcpbm.v37i.3600. Disponível em: https://bcpublication.org/index.php/BM/article/view/3600. Acesso em: 26 sep. 2026.