Investigation and Research on the Use of the App of the National Anti Fraud Center

Abstract

China's telecommunications fraud crime continues to occur at a high rate, coupled with the changing means of fraud, and an increasing number of people are being defrauded. In the face of such oppression, the Ministry of Public Security launched the national anti fraud center App in June 2021, which aims to help users maintain the security of telecommunications networks, establish channels for users to report cases related to telecommunications networks, and enhance the purpose of prevention and publicity. However, with the strong support of the state for anti fraud Apps and the requirement of all people to download them, a series of problems came one after another. Different voices were transmitted on major platforms, which also proved that there were some defects in Apps. The project studies the problems existing in the anti fraud App since its launch, such as the imprecise mode setting, the lack of in-depth publicity and education, and the low download rate, and puts forward corresponding solutions to these problems, so as to help the App serve people better.