A Systematic Review of the Organizational Culture Change Literature and Future Outlook

Authors

  • Bo Dong

DOI:

https://doi.org/10.54691/fhss.v3i4.4783

Keywords:

Organizational Culture Change; Culture Transformation; Culture Shift; Cultural Evolution in Organizations; Cultural Adaptation in the Workplace.

Abstract

This study aims to examine critical success factors and major failure factors in organizational culture change, as well as their practical implications and future trends, by conducting a comprehensive literature review to synthesize key findings in organizational culture research. Our findings reveal that leadership support, effective communication, adaptable structures, and well-designed incentives are crucial for successfully changing culture, while insufficient resources, underestimating risks, and resistance to change contribute to failures. This research offers a fresh perspective on organizational culture change, shedding light on the complex interplay between success factors and potential pitfalls. Limitations of this study include its reliance on qualitative methods, which may introduce subjectivity and limit generalizability. Practically, our findings inform organizations about the importance of addressing success factors, mitigating failure risks, and embracing future trends, such as digital transformation and inclusivity, to ensure successful organizational culture change.

Downloads

Download data is not yet available.

References

M. Alvesson. (2002). Understanding Organizational Culture. SAGE Publications Ltd.

A.A. Armenakis, and A.G. Bedeian: Organizational Change: A Review of Theory and Research in the 1990s, Journal of management, Vol. 25 (1999) No. 3, p.293-315.

A.A. Armenakis, and S.G. Harris: Reflections: our Journey in Organizational Change Research and Practice, Journal of Change Management, Vol. 9 (2009) No. 2, p.127-142.

C. Bartlett, and S. Ghoshal: Changing the role of top management: Beyond strategy to purpose, Harvard Business Review, Vol. 72 (1994) No. 6, p.79-88.

P.O. Berg, K. Kreiner, and P. Mirvis: An Anatomy of Organizational Change: An Insider's Account, Journal of Applied Behavioral Science, Vol. 40 (2004) No. 2, p.121-144.

A. Bharadwaj, O.A. El Sawy, P.A. Pavlou, et al.: Digital business strategy: toward a next generation of insights, MIS quarterly, Vol. 37 (2013) No. 2, p.471-482.

E. Cameron, and M. Green: Making sense of change management: A complete guide to the models, tools and techniques of organizational change (Kogan Page Publishers, 2019).

J.S. Carroll, and M.A. Quijada: Redirecting traditional professional values to support safety: changing organisational culture in health care, Quality and Safety in Health Care, Vol. 13 (2004) No. suppl 2, p.ii16-ii21.

D.G. Collings, H. Scullion, and V. Vaiman: Talent management: Progress and prospects, Human Resource Management Review, Vol. 25 (2015) No. 3, p.233-235.

N. Fondas: Corporate Culture and Organizational Effectiveness, Academy of Management Review, Vol. 16 (1991) No. 1, p.203-205.

R. Eisenberger, P. Fasolo, and V. Davis-LaMastro: Perceived organizational support and employee diligence, commitment, and innovation, Journal of Applied Psychology, Vol. 75 (1990) p.51-59.

M. Jo Hatch, and M. Schultz: Bringing the corporation into corporate branding, European Journal of Marketing, Vol. 37 (2003) No. 7/8, p.1041-1064.

M. Higgs, and D. Rowland: All changes great and small: Exploring approaches to change and its leadership, Journal of Change Management, Vol. 5 (2005) No. 2, p.121-151.

Y. Hur, and R. Strickland: Diversity Management in Leading Fortune 500 Companies, International Journal of Public Administration, Vol. 35 (2005) No. 12, p.827-838.

J. Kotter: Leading change: Why transformation efforts fail, Harvard Business Review, Vol. 73 (1995) No. 2, p.59-67.

C.A. Lengnick-Hall, and T.E. Beck: Adaptive Fit Versus Robust Transformation: How Organizations Respond to Environmental Change, Journal of management, Vol. 31 (2005) No. 5, p.738-757.

R.J. Marshak, and D. Grant: Organizational Discourse and New Organization Development Practices, British Journal of Management, Vol. 19 (2008) No. s1, p.S7-S19.

I. Nonaka, and H. Takeuchi: The knowledge-creating company: How Japanese companies create the dynamics of innovation (Oxford University Press, England 1995).

S. Oreg: Personality, context, and resistance to organizational change, European Journal of Work and Organizational Psychology, Vol. 15 (2006) No. 1, p.73-101.

E. Parmelli, G. Flodgren, M.E. Schaafsma, et al.: The effectiveness of strategies to change organisational culture to improve healthcare performance, Cochrane Database of Systematic Reviews, Vol. (2011) No. 1.

O.C. Richard, H. Roh, and J.R. Pieper: The Link Between Diversity and Equality Management Practice Bundles and Racial Diversity in the Managerial Ranks: Does Firm Size Matter?, Human Resource Management, Vol. 52 (2013) No. 2, p.215-242.

P.M. Senge: The fifth discipline, the art and practice of the learning organization, Performance + Instruction, Vol. 30 (1991) No. 5, p.37-37.

D.J. Teece, G. Pisano, and A. Shuen: Dynamic capabilities and strategic management, Strategic Management Journal, Vol. 18 (1997) No. 7, p.509-533.

A.S. Tsui, S.S. Nifadkar, and O. Amy Yi: Cross-National, Cross-Cultural Organizational Behavior Research: Advances, Gaps, and Recommendations, Journal of management, Vol. 33 (2007) No. 3, p.426-478.

K.S. Whelan-Berry, and K.A. Somerville: Linking Change Drivers and the Organizational Change Process: A Review and Synthesis, Journal of Change Management, Vol. 10 (2010) No. 2, p.175-193.

L.-R. Yang, C.-F. Huang, and K.-S. Wu: The association among project manager's leadership style, teamwork and project success, International Journal of Project Management, Vol. 29 (2011) No. 3, p.258-267.

E.H. Schein: Organizational culture and leadership (John Wiley & Sons, 2010).

M.A. Maher: Diagnosing and changing organizational culture: Based on the competing values framework, Journal of Organizational Change Management, Vol. 13 (2000) No. 3, p.300-303.

G.H. Hofstede, and G. Hofstede: Culture's consequences: Comparing values, behaviors, institutions and organizations across nations (sage, 2001).

J.P. Kotter: Leading change (Harvard business press, 2012).

Downloads

Published

2023-04-20

Issue

Section

Articles

How to Cite

Dong, B. (2023). A Systematic Review of the Organizational Culture Change Literature and Future Outlook. Frontiers in Humanities and Social Sciences, 3(4), 118-124. https://doi.org/10.54691/fhss.v3i4.4783