The formation mechanism of employees' knowledge possession behavior from the perspective of workplace exclusion
DOI:
https://doi.org/10.54691/bcpep.v6i.1793Keywords:
workplace exclusion, knowledge possession, defensive silence, employee belonging needs.Abstract
Based on the Resource Conservation Theory, this study constructs a mediating effect model with defensive silence as the mediating variable and employee belonging needs as the regulating variable. The results show that: (1) workplace exclusion has a positive predictive effect on employees' knowledge possession behavior; (2) Defensive silence mediates the relationship between workplace exclusion and employees' knowledge possession; (3) Employee belonging needs not only positively regulates the positive relationship between workplace exclusion and employees knowledge possession behavior, but also positively regulates the positive relationship between workplace exclusion and defensive silence; (4) Employee belonging needs regulate the mediating role of employee defensive silence in the relationship between workplace exclusion and employee knowledge possession behavior. This study provides a new perspective on how to optimize the knowledge management process, and provides insights for managers to break the cycle of knowledge possession and create a new model of knowledge sharing among employees in the workplace.
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