An Evaluative Survey of Learner Satisfaction in Higher Education: Improving the Blended Learning Experience through Learner Feedback

Abstract

In the era of digital transformation and knowledge-driven society, the integration of information technology with pedagogical approaches is crucial for educational reform. This study investigates the impact of blended learning on the learning experience of students majoring in preschool education using the Students’ Evaluations of Educational Quality (SEEQ) questionnaire and interviews. The findings reveal varying degrees of satisfaction across different aspects of the course, with high satisfaction in teacher attitudes, course organization, and perceived learning value, and lower satisfaction in course difficulty and workload. This study suggests that blended learning can effectively enhance the learning experience for preschool education students, with areas for improvement identified. Recommendations include adopting diverse teaching methods, strengthening support for blended learning, and providing training resources. This research contributes to understanding the impact of blended learning on learning experiences and provides insights for optimizing instructional strategies and improving educational quality.