Technology empowerment or technology negativity: The Two Sides of Digital Government Construction

Abstract

With the development of the socialist market economy and the requirements of the modernization of social governance, the construction of digital government requires the government to actively establish the communication and sharing mechanism within the government，so that the information barriers existing within the government organs are gradually being broken, and the "technical dividends" are released. However, the problem of "compatibility" between the long-term government structure and the construction paradigm of digital government in China makes it difficult for technology embedding to achieve the desired effect, and the expectation of "technology empowerment" is often replaced by the reality of "technology negative energy". Taking the innovative practice of digital government construction in district a of S City - the integrated center as an example, this paper analyzes the two sides of the application of technology in social governance, and analyzes the practical path of expanding the effect of "empowerment" and reducing the impact of "negative energy" from the two aspects of "hard technology" of rational use of platform data and "soft technology" of optimizing and improving the mechanism concept, in order to avoid technology processing and improve social governance.