Demonstration Comparison of the Features for ERP, SCM and CRM

Abstract

With the further development of the digital economy in the world, MIS play a more and more significant role in the process of economic activities in various enterprises. Contemporarily, a variety of systems are emerging, causing certain troubles for the digital transformation of the enterprise. Comparing the features of different systems is an important guide for the digital transformation of enterprises. This paper will describe and compare the features of ERP, SCM, and CRM using a case study approach based on previous data. This paper firstly introduces the basic knowledge, including definitions and history of MIS. Subsequently, definitions, requirements expected effects, advantages and disadvantages of ERP, SCM and CRM are demonstrated respectively with specific successful cases. Finally, an outlook on the development of MIS is proposed and the limitations are clarified for the state-of-art systems. These results shed light on guiding further exploration of various MIS and the digital transformation for enterprises.